Help Desk Services
A&W Consulting’s help desk provides first level computer support, PC troubleshooting and issue resolution during normal offices hours. Phone into the help desk with questions about software or hardware to get professional, immediate assistance.
The help desk services include:
- Immediate user support for desktop operating systems, office productivity applications, and basic connectivity issues
- Technical experts, state-of-the-art problem resolution tools, and documentation of help desk contacts to facilitate your employees' productivity
Helping your IT infrastructure work for you.™
Our technical staff has extensive experience in setting up new or upgrading existing LAN & WAN networks to meet your changing needs for capacity and performance.Our services include network monitoring, efficient network topology, cables & switching infrastructure,and fail-safe network connectivity.
Specialized Expertise
- MS Windows System Administration
- Network Installation and Upgrades
- Network Security
- Virtualization
- Storage Area Networks (SAN)